White-label means we operate entirely under YOUR brand. Every document, email, tracking update, and proof of delivery carries your company name — never ours. Your importer has zero visibility of Suaid. We are your invisible logistics arm in the United States.

We are NOT a freight forwarder. We don't do international logistics, we don't prospect importers, and we have zero interest in your client relationships. Our business model is B2B only — we serve forwarders, not importers. We sign NDAs and non-compete agreements with every partner. Your clients are yours, period.

No. We have no minimum volume, no long-term contracts, and no setup fees. You can start with a single container pilot to test our service quality. Most partners begin with 3 containers and scale from there once they see the results.

We cover all 7 major US gateway ports for Brazilian cargo: Los Angeles/Long Beach, New York/Newark, Savannah, Charleston, Miami, Houston, and Chicago (inland). From these ports, we deliver to 78+ destinations across 38 states via our FTL/LTL distribution network.

We invoice YOU (the forwarder) directly — never your importer. You receive transparent, itemized invoices for each service. You then bill your client at your own markup. Our pricing is open and predictable: no hidden fees, no surprise charges. You always know your cost before we move.

You have a dedicated operations contact available via WhatsApp, email, and phone. Our SLA is a 2-hour response time during business hours. For customs holds, exam requests, or delivery issues, we proactively notify you before you even have to ask. We treat your shipments as if they were our own.

Yes. We manage the full regulatory compliance process for Brazilian goods entering the US. This includes FDA Prior Notice filings, USDA phytosanitary coordination, EPA compliance for chemical products, FSVP agent services, and exam management. We know the Brazilian product categories inside out and anticipate issues before they become holds.